Showing blogs for: Customer experience in banking
Mixing experience and technology
by Harlan Cockburn | October 18, 2022 | 43
Read moreHow many would-be Fintechers said way back when, ‘You know, when I grow up I really want to get into Fintech’? Answer: none, because Fintech is a very new idea. People may have been interested in Finance, or Technology, but the joining of the two as we now recognize it wasn’t a thing.
Fintech conquers Belgium – What are parties and WhatsApp doing in a mobile banking app? – Part 3
by Csilla Herendy | September 6, 2022 | 12
Read moreThe majority of young people do not want to bother with banking apps; however, they are keen on using novel or on the contrary, familiar interfaces if those match their lifestyle. Splitting the cost of a dinner together or communication with the bank similar to a chat app? We need solutions to questions like this! The low-budget, and therefore often uncharted age group is not yet experienced in using financial apps but can be won over by functions that are used daily.
Hungarian Fintech – Bankers and the orange crop – part 2
by Harlan Cockburn | June 30, 2022 | 29
Read more‘It’s not what you know, it’s who you know,’ is an old saying that seems to apply particularly well to my enquiries into Hungarian Fintech, where in the home country of Ergomania, doors are significantly easier to open. So much so that it’s necessary to divide this country review into two articles, split between Bankers, and Fintechers themselves.
Fintech scene in Switzerland – Is there a Brand Swiss?
by Harlan Cockburn | May 5, 2022 | 28
Read moreIn the 1949 classic movie, The Third Man, the central character famously says, “In Switzerland, they had brotherly love, they had five hundred years of democracy and peace. And what did that produce? The cuckoo clock.
Fintech conquers Belgium – switching bank accounts service providers automatically and interoperability – part 2
by Csilla Herendy | March 8, 2022 | 22
Read more‘If you can’t beat them, join them’ as the old saying goes, which continues to be valid even in the age of Fintech. ING Belgium is attempting to exploit opportunities for rapid financial growth with the help of its own incubator programme, while BNP Paribas Fortis is playing emphasis on openness.
The Bulgarian Fintech Scene – Dedication and tough work
by Harlan Cockburn | February 22, 2022 | 26
Read moreFor me, one of the joys of interviewing Fintech players around Europe is the random and sometimes fascinating stories which surface. One such story comes to light in talking with Georgi Penev, Director of the Bulgarian Fintech Association since 2020.
The Polish Fintech scene – ‘I can actually see it!’
by Harlan Cockburn | January 26, 2022 | 27
Read moreIf Piotr Jan Pietrzak ever decides to move on from his work as Director of Product at web browser Opera, I’m pretty sure there’d be a perfect new slot for him: Polish Ambassador, roving the world to sing the praises of his native land. Once upon a time he was champion of Polish electronic music, rockin’ the beats as a DJ.
Spanish Fintech – A bridge to bigger goals
by Harlan Cockburn | December 9, 2021 | 33
Read moreLook, I know it’s not a good thing to resort to easy stereotypes when speaking of different nationalities. Generally I would steer very well clear of, ‘All Swedes are…’ or, ‘Greeks are usually distinguished by…’ However, in the case of the three interviewees who are my guides to Fintech in Spain, I’m tempted to characterize them with the same quality: they all speak, and apparently operate, with passion.
Fintech conquering Belgium – the right UX is the engine for banking growth – part 1
by Csilla Herendy | November 23, 2021 | 11
Read moreSince 2010, the Belgian Fintech segment has been developing steadily, with the first players focusing on alternative financial solutions such as crowdfunding. However, the last few years have brought changes, the end of the decade saw the rise of payment solutions on the Fintech scene.
Hungarian Fintech – Going the extra distance
by Harlan Cockburn | November 9, 2021 | 22
Read more“We always say that we were a Fintech company since before the term was invented, because we’ve always been a technology provider for financial services. ” Head of Marketing at Dorsum, Greg Csorba, makes a reasonable point about a company that’s been in business for more than 25 years.
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