Showing blogs for: Chatbots

What is a Voice User Interface and why is it really needed?

by Dr. Péter Rónay | October 1, 2020 | 11

Read moreVoice User Interfaces are present in many areas of life. Sometimes they are especially useful, for instance when contactless use is paramount: during an epidemic, in a public area, or at any time in an isolation ward of a hospital.

The Top 10 Global Trends you need to follow about insurtech in 2019

by Zsuzsanna Imrei | March 21, 2019 | 4

Read moreThe insurance industry used to be tech lazy. It’s not true anymore.

How chatbots improve user experience in online banking

by Veronica Torresin | February 7, 2019 | 6

Read moreIn the recent years, chatbots have evolved and improved significantly and penetrated areas where customer focus has a strategic importance, such as banking. In this article, we are going to present the main reasons behind the broader adoption of chatbot services from a customers’ as well as banks’ point of views.

13 essential UX principles to build a great chatbot

by Anna Regeni | December 7, 2018 | 10

Read moreChatbots have become mainstream recently. Today, the majority of stores and services have chatbots.

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